Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-harlingen-texas.primarycareaid.com (hereinafter referred to as “Home Care Services for Seniors Harlingen Texas,” “we,” or “us”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using these external resources.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use our applications, access our services, or engage with our online platforms as an authorized user.
  • You visit any of our websites linked to this privacy statement.
  • We communicate with you via email, calls, SMS, or other channels.

Personal Data Collection

We collect several types of personal information from users for various purposes:

  • Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Financial records related to payments made through our services.
  • Purchase Information: Details about products or services purchased from us, such as order history and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our mobile applications.
  • Location Data: Geolocation information provided by your device when interacting with our location-based services.
  • Feedback: Comments, reviews, or survey responses you choose to share with us.
  • Social Media Information: Data obtained from social media platforms when you connect your account to our services.
  • Product Information: Details about products of interest that you interact with on our sites.

We collect this data through various means, including direct user input, interaction with our automated systems, and third-party sources who provide us with aggregated or de-identified information.

Cookies

We employ cookies to enhance your experience on our websites and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring secure access, and maintaining user sessions.
  • Preference Cookies: Used to remember user preferences and settings, enhancing your overall experience.
  • Analytics Cookies: These track visitor behavior on our sites, helping us understand user trends and improve our content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. The retention periods vary depending on the type of data and its usage within our systems. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Data Security

We prioritize the security of your personal information and employ several measures to protect it:

  • Encrypted Communication: We use encryption protocols to secure data during transmission over networks.
  • Secure Third-Party Processing: For certain services, we engage reputable third-party processors who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights (Geographical Limitations Apply)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your information and details about how it is processed.
  • Request rectification if your data contains errors or outdated information.
  • Erasure (also known as the ‘right to be forgotten’) under certain circumstances.
  • Restriction on processing, allowing you to block or limit specific uses of your data.
  • Data portability, enabling you to receive a copy of your personal data in a structured, commonly used format.
  • Objection to the processing of your data for legitimate interests.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or to make inquiries related to data privacy, please contact our Data Privacy Team using the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

  • Email: contact@home-care-services-for-seniors-harlingen-texas.primarycareaid.com
  • Address: [Provide the physical address]